These Terms and Conditions govern your use of Crown Jewelz, operated by Excite Ultra Media Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to the rules set out below. If you do not agree, you must not use Crown Jewelz.

Eligibility and Account Responsibilities

Crown Jewelz is open to adult residents of the United Kingdom who are aged 18 or over. It is your responsibility to ensure that online casino gaming is lawful in the jurisdiction from which you access our site. We reserve the right to request proof of age and identity at any time, and we may restrict or close accounts where eligibility cannot be confirmed.

Each player is permitted to hold one account only. Opening or attempting to operate more than one account — whether in your own name or through any other means — is a serious breach of these terms. Where we identify duplicate accounts, we may close all associated accounts immediately and withhold any balances pending investigation.

You are responsible for providing accurate, complete, and up-to-date information when registering and throughout the life of your account. You must keep your login credentials confidential and must not share account access with any third party. We cannot be held responsible for losses arising from unauthorised access where you have failed to safeguard your credentials. If you suspect that your account has been accessed without your permission, you must notify us promptly through our customer support channel.

Deposits, Bonuses, and Withdrawals

The minimum deposit amount is £20, and the minimum withdrawal amount is £20. Withdrawals are processed within 0 to 48 hours, subject to any identity verification requirements that may apply. We may delay a withdrawal where account verification is outstanding; this is a standard compliance measure and not a punitive action.

Where you activate a bonus, the associated wagering requirement must be met before any bonus-derived funds become eligible for withdrawal. Our standard bonus wagering requirement is 35 times the bonus amount. Slots contribute 100% towards meeting the rollover requirement. Bonus funds are subject to the specific terms communicated at the point of activation, and it is your responsibility to read those terms before accepting any offer.

We do not permit fraudulent play, collusion with other players, the use of automated software or any tool designed to gain an unfair advantage, or any other activity that distorts the integrity of gameplay. Where we have reasonable grounds to suspect such activity, we may suspend your account, withhold pending withdrawals, and conduct an investigation before determining the appropriate outcome. Confirmed breaches may result in permanent account closure and forfeiture of balances where permitted under applicable rules.

We may update these Terms and Conditions from time to time. Where a change is material, we will make reasonable efforts to bring it to your attention. Continued use of Crown Jewelz after an update takes effect constitutes your acceptance of the revised terms. If you do not accept an update, you should cease using our services and contact support to arrange the closure of your account.

Should a dispute arise in connection with your account or any transaction, you should raise the matter with our customer support team in the first instance. We will endeavour to resolve disputes fairly and within a reasonable timeframe. These terms are governed in accordance with the licensing framework administered by the Anjouan Gaming Authority, licence number ALSI-202509029-FI1.